Recent Posts

How Your HVAC System is Affecting Your Health

4/16/2018 (Permalink)

You no doubt cherish your HVAC system. You may use it everyday, especially the AC in the Summer and Heat in the Winter. But your HVAC System is affecting your health.

What You Need to Do:

Change your Air Filters. Air Filters keeps your air clean from Bacteria, Dust, Pollutants, Pet Dander, & Mold. A clogged Filter cannot combat against such things. It also puts strain on your energy bill and HVAC system. A clean Filter ensures your HVAC system operates efficiently.

When to Change Them:

Every 3 Months is typical. Yet, Pets, Children, & Allergies are all variables that may shorten that time to Once a Month.

How to Do It:

Your Air Filters are usually located:

  • On Your HVAC System
  • Your Ceilings
  • Your Walls

Check these areas for Return Vents, these are where your Filters will be. Before removing Filters, make sure your HVAC system is OFF. Then, proceed to remove the Filters. 

Take note of their Sizes, they're written on the side of the Filter. Pick up your new Filters at a Hardware Store or store that carries home supplies.

Proceed to install new Filters. Directional arrows on the Filter will help you to install it correctly. 

(SERVPRO TIP: Mark the date you installed the Filters to help you remember when to change them out next.) 

Effective School Sanitation

4/16/2018 (Permalink)

We want our children in a safe and healthy environment and school cleanliness contributes to that. Schools get regularley cleaned by the staff. However unexpected things happen that can threaten the cleanliness of the school.

For instance...

  • Sewage Back-Up
    This exceeds the common clogged toilet. Broken or cracked pipes can leak sewage and threaten the health safety of the students and staff.
  • Air Duct Cleaning
    Every 3-5 years air ducts should be cleaned. This cleaning will eliminate airborne substances that can cause common allergy symptoms, and improve the overall air quality of the structure.
  • Deep Clean Sanitizing 
    An annual deep clean will do wonders for any environment. This will include wiping down surfaces and deep carpet cleaning. All cleaning products are non irritant. Meaning those sensitive to smells will most likely be unaffected.

Our cleaning follows the same EPA standards for cleanliness. Such cleanliness can also prevent pest problems. This keeps your childrens school environment clean and healthy.

If you're interested in these services for your home, business, or school, call (323) 215-1997

Document Restoration

4/16/2018 (Permalink)

Disasters can take allot from your home. Your belongings, family heirlooms, your furniture, piece of mind, and even your important documents. Our job is to make your house a home again and restore back to you what's possible. 

Many don't realize just because their documents are water damaged doesn't mean they can't be restored. Aside from restoring your documents, we can help you prepare for a disaster by backing your documents up. Whether big or small, we help hospitals, schools, and government agencies to make sure they are protected no matter what disaster may come their way.

Contact SERVPRO® of Montebello for more information.

Tip: Store all your important documents in a fire proof file cabinet. Doing so can save you allot headaches.

What Kind of Person Am I Hiring?

4/16/2018 (Permalink)

With most industries, there's always scam artists. People who want to take advantage of other people. We deal with allot of people in the restoration industry and have come across our fair share of scam artists too.

We make it our highest priority that who we're doing business with shares our same level of customer service. The customer deserves to be informed and protected. Companies who offer referral fees could undermine our focus to put the customer first, we refuse to work with them.

Consider this real life example of Jose Manual Villa, a public adjuster. He stole a total of $400,000 from fire damage victims. He did not have the customers concern first. (http://www.insurance.ca.gov/0400-news/0100-press-releases/2016/release103-16.cfm)

We avoid people and businesses that operate that way and do our best to make sure the customer avoids them too.

4 Steps to Minimize a Water Damage

4/16/2018 (Permalink)

Unexpected things happen and we've all experienced something unexpected sometime or another. In the same vein, water damage happens. It's not a matter of If, but When. We all need to be prepared when it does strike. Follow these 4 steps and lessen the damage of water.  

Cut Off the Source:

Take for example a toilet overflowing. You come home to find water all over the bathroom. The first thing you may want to do is clean it up, but we'll get to that part later. Shut the water off to the toilet first. Now, no more water can cause damage. If the source isn't an appliance like a toilet, find the shut off valve to the house and turn that off.

Preserve Your Home: 

Now, if the extent of the water is small enough, you can proceed to clean up the water. Rags, mops, & buckets will be useful. You may need to move around furniture to prevent damage. Sewage water should be left alone to prevent further contamination to other parts of the home. 

Contact Remediation Company:

Water often causes unseen problems like Mold. To the naked eye we may have dried and cleaned everything. However, under the surface various materials can still be wet. Whether the extent of the water was minor or major, contact a Water Remediation Company. The situation can be assessed by professionals and tested with specialized technology.

Do Not Panic:

Lastly, don't panic. It may be hardest thing to do on this list, which is understandable. Panicking may cause us to make decisions we might regret. We don't want to remove any flooring or carpeting. When all seems lost, professional restoration experts can restore items such as flooring and carpet.  If walls are opened, possible exposure to lead and/or asbestos could result.

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Water damage happens, don't be caught off guard when it does. Follow these 4 steps to help minimize the damage and help ease the restoration process. 

Prevent Home Fires: Dryer Vents

4/9/2018 (Permalink)

Fire Damage Prevent Home Fires: Dryer Vents Clogged Dryer Vent

For most of us, convenience is everything. This is especially true in our homes. Imagine where we would be without the Air Conditioner, Dishwasher, or Microwave. You may remember the days of collecting all your quarters and going down to the Laundromat to do laundry. However, there was a benefit to that.

The benefit: not having to clean your Dryer Vents. Hardly any of us think about cleaning our vents or even know we should be. The fact of it is Lint accumulates in our dryer vents overtime. We can see a sample of this when we reload our dryer and clean out the small vent trap. Now imagine that on a larger scale. Say you've lived in the same home for 10-15 years+ and never had the vents cleaned...They'd be clogged!  

The truth of the matter is we sometimes take convenience for granted. That mistake could cost us our home, or even our life. Around 2,900 Dryer Fires are reported each year. How can we bring this statistic down? Clean our Dryer Vents.

How do you know if you need your vents cleaned?

  • Your laundry may take longer to dry. 
  • The dryer may be hotter to the touch than usual. 
  • A burning smell may be present when the dryer is running. 

Where do you start? Professionals. Although DIY kits are sold, nothing beats the expertise and assured safety of a professional. Find out more Dryer Vent information here: https://www.usfa.fema.gov/prevention/outreach/clothes_dryers.html

3 Things Every Customer Should Know About Mitigation Companies

2/8/2018 (Permalink)

This is interesting data from our SIU department we thought you readers would appreciate.

Unlike most mitigation companies, we have a Special Investigation Unit (SIU). From over 1500 investigations performed for Insurance Carriers, Property Managers, Cities, etc, we have aggregated & analyzed the data from the last couple years.

Here are 3 Things All Customers Should Know:

1. OVER 90% of the time the customer was OVERCHARGED an average of 40-60%.

2. Industry standard for drying is 3-5 days (per IICRC). In most cases mitigation companies are charging for 10 days or longer. Have you ever asked them “Why”?  

3. 99% of the time mitigation companies cut the drywall, have you ever asked "Why"? In many instances, IICRC guidelines recommend “in-place drying” since it is safe and reduces cost.

We fully understand that mitigation and/or restoration companies stand to make a lot less money on each project.  However, the benefits to you are reduced: Cost(s), Business Interruption, and Overall Collateral Spend.  

Accidents happen, but that doesn’t mean you have to be a victim!  - If you feel you have been overcharged, send us an old estimate and we’ll do a ‘quick review’ for free. Maybe you are one of the lucky 10%.  

We hope one day we can work together…SERVPRO of Montebello puts its partners before its pocketbook.

3 Places to Find Water Damage

2/8/2018 (Permalink)

Take this scenario: You come home from a long day at work. You make yourself some dinner, relax a bit, and enjoy the rest of the evening. It's now 10pm and you decide to go downstairs to get some water before bed.

Let me tell you...You got water alright.

You turn on the lights and your kitchen is soaked! The culprit? Your dishwasher. With all the water running from your sink and dishwasher your kitchen becomes a popular location for water damage. Where are other popular places to find water damage? 

  1. Roof: Your roof is a huge protection to your home from the outside elements. The slightest damage to your roof can leave you exposed to internal damage. If you have multi-story home, damage can penetrate not only the 2nd floor but the 1st one too.

          What can you do? Have your roof inspected by a professional on a regular basis. About every 3-5yrs depending on the age of your roof and the elements it's exposed to like, rain, hail, or snow.

      2. Bathroom: This room, much like the kitchen, has allot of water running through it as well. You have your sink, toilet, and shower. But unlike the kitchen, Black Water aka Sewage Water, can be a real mess.

          What can you do? Inspect around your shower & toilet. Look for leaks in the caulking or moisture spots. Under the sink, check the pipes. Make sure they are all tightened.

      3. Kitchen: As was stated, Kitchens are notorious for water damage. Your Dishwasher, Sink, & Refrigerator can be time bombs waiting to burst. 

         What can you do? Check your pipes under the sink, much like your bathroom. If your refrigerator/freezer has a Water & Ice dispenser, check under the fridge for leaking water. As for your Dishwasher, check the escape valve that connects to your garbage disposal. When all the water leaves the dishwasher, it escapes to that valve.    

Water Damage doesn't discriminate, it can happen to anyone & at anytime. In fact, the scenario mentioned at the outset happened to one of our own employees. If you find yourself in a similar scenario, SERVPRO® of Montebello is just a phone call away from assisting you.

How Clean is Your Air After a Fire?

2/8/2018 (Permalink)

You know that nasty sting you feel in your nose when walking by a building that has recently burned down? It's unpleasant & hazardous. The odor is sulfer mixed with smoke. It's called Acrid. What’s the best way to get rid of it?

Keep in mind, smoke contains the residue of all the burned materials and it can be caustic. It usually requires special equipment to completely clean the air. Ozone Machines and Air Scrubbers are designed specifically for this work.

Ozone Machines destroy the Molecules, Bacteria, and Spores that cause unpleasant smells. Air Scrubbers clean the air by repeatedly moving it through HEPA filters which help reduce the smell. 

What else is involved? Other necessary steps involve: (1) Clean all the hard surfaces (2) Wash or treat clothes, drapes, carpets, and upholstery. 

A fire doesn’t always destroy a building, smoke however, can ruin everything it contacts. Make sure you do all that’s needed to “clear the air.”

Don't Let Remediation Be Your Nightmare

2/8/2018 (Permalink)

We know the feeling, the feeling after a long day of work. The feeling that you just can't take on anything else. You've finally go on that vacation, you clear your mind and rejuvenate your body. Then when you get home, you're welcomed by a flooded house. Anxiety and stress begin to rear their ugly heads once again. The remediation process can seem like a nightmare. Your floors are ripped up, some of your drywall is torn out, and not to mention a portion of your belongings are damaged. True, the remediation process is not always easy. Our job isn't to make this situation harder for you. Our goal is to get your house/business back to normal as quickly as possible and with great care. If you have a disaster at your house or business, take a deep breath, relax, and let SERVPRO® of Montebello handle the mess. You have enough to worry about already. #HereToHelp